Service Notifications
Customer communication tied to scheduled Aspire work.
Miri Relay
Relay is a growing suite of tools built around the Aspire data your team already maintains, helping you improve communication, streamline recurring work, and get more value from the software your business already relies on.
FEATURE SPOTLIGHT
Hi Dana, just a reminder that your Routine Maintenance, Spring Clean, and Round 3 Turf Application are scheduled for tomorrow. Thank you!
Scheduled for 4:00 PM today
Relay tools
Customer communication tied to scheduled Aspire work.
Communication outside of a scheduled visit.
Find, save, share, and build Aspire-ready plant lists.
Service Notifications
Review your Aspire schedule, choose the visits, and personalize token-based message templates with customer and service details. Send pre- or post-service notifications with control over exactly what your customers receive.
Nobody likes an unannounced crew at their home. Give residential customers a heads-up so they know who’s coming and why.
Explain upcoming treatments, including service-specific guidance on pets, re-entry, and watering, so customers know what to expect.
From commercial maintenance to snow service, keep property managers informed. Clear, timely updates set your business apart.
Why we built it
Aspire already has SMS service notifications. Many companies try them, get frustrated, and eventually switch them off. Three reasons come up again and again.
If a customer has several work tickets scheduled for the same day, Aspire sends a separate notification for each one.
Reschedule on the Schedule Board and Aspire tells the customer the visit was cancelled. You cannot customize that message before it goes out.
There is little control over which services generate a notification. A customer may want advance notice for spray applications and mulch, but not for weekly mowing.
Relay was built to give your team the control Aspire’s native notifications are missing.
Relay pulls the upcoming schedule, properties, services, and contacts from Aspire.
Choose which visits and contacts should receive notifications and apply the appropriate message templates.
Review the consolidated notification and send it now or schedule it for later.
SMS setup: your existing Aspire organization, plus Quo or Dialpad for SMS delivery.
Directory
Send one-off or scheduled texts to customers, employees, subcontractors, and other contacts using the information you already maintain in Aspire.
Service Notifications handles communication tied to scheduled Aspire work. Directory handles communication that needs to happen outside of a scheduled visit.
Hi Dana, snow is expected Thursday evening into Friday morning, with 3–5 inches and temperatures near 25°F. Crews are preparing, and we’ll keep you updated if the forecast changes.
Hi Morgan, storm cleanup is complete. We’ll spot-check tomorrow morning for ice from melting piles refreezing. Please reach out if you need anything in the meantime.
Hi team, a quick reminder: benefits enrollment paperwork is due Friday. Please send your completed forms to the office. Thanks, everyone!
Good morning, team. Rain is expected through 11 AM, so today’s start is delayed until noon. Please report to the office at noon instead of your usual time.
Reminder to all subcontractors: proof of insurance and tax paperwork are due Friday to be included on our approved subcontractor roster. Please send your documents to the office. Thank you!
Spring color sale! Sign your spring color proposal this week to receive a discount on your installation. Have questions? Reply here and we’ll be happy to help.

Plant Library
Explore 15,000+ plants with photos and detailed growing information.
Explore new plants and filter to find options for your sun, water, and climate.
Build reusable palettes by design style, project, or company favorites.
Export photo-rich PDFs to present plant palettes with confidence.
Export plant lists in Aspire’s import format for vendor pricing and availability.
All these tools. Included with your free account.
Open Free Plant LibraryBUILT TO EXPAND
New Relay tools are already in development to put more of your Aspire data to work.
Follow up on outstanding invoices without chasing them manually. Send timely reminders based on billing status.
Keep proposals from going cold with timely follow-ups after an estimate is sent.
Create Aspire issues automatically on a recurring cadence for admin processes, property tasks, inspections, and recurring team responsibilities.
Turn Aspire data into recurring reports for specific roles and deliver the information directly to the people who need it.
Surface accounts, jobs, and trends that need attention before they become problems.
Have a recurring task or an idea for a new Relay tool? Tell us what you’d like to see.
Get an email when a new Relay tool is ready.
Pricing
$350/mo
Get both Relay messaging tools in one bundle. Use Service Notifications for communication tied to scheduled work and Directory for everything that happens outside the schedule.
Create an account$300/mo
Pre- and post-service customer communication built around your Aspire schedule.
Create an account$150/mo
One-off and scheduled messaging to Aspire customers, employees, subcontractors, and other contacts.
Create an accountFree
Browse, save, share, and build Aspire-ready plant lists with a free Relay workspace.
Open Free Plant LibraryA $1,000 onboarding fee applies to Service Notifications and Directory.
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